Refund & Cancellation Policy

Imperium Magazine is committed to providing the best possible services to its clients across its portfolio of digital magazines, social media, digital branding, and PR services. As these services are customised and often time-sensitive, Imperium Magazine follows a no-refund policy once a payment has been processed or an order has been confirmed.

If you wish to cancel an order, you must submit a written cancellation request within two (2) business days of placing the order. A cancellation request will only be considered if our team has not yet started work on the project, or if the project cannot proceed due to circumstances such as a natural disaster. Once the specified period has passed or work has already begun, the order cannot be cancelled.

We encourage all clients to carefully review and understand the scope, terms, and nature of the services before confirming an order. Our team is available to answer any questions and provide clarification before you make a purchase.